ATTENTION AMAZON FBA SELLERS - Suspensions | Long Term Storage | Donald ...

There are so many things to talk about in regards to Amazon FBA. So many people have been worried about suspensions, long term storage fees, the new president of the United States, and so much more. 

How to Decipher Your Amazon Suspension and Write a Compelling Appeal

By Conner Gillivan

Were you recently suspended from selling on the Amazon Marketplace? Or has it happened in the past? Thousands of Amazon sellers are suspended each month and Amazon has an entire team that is dedicated to reading the suspension letters that are submitted.

If you’re familiar with the suspension process, the Amazon Seller Performance team sends you a performance notification that states that your selling permissions have been temporarily suspended because of reason XYZ. The non-descriptive letter encourages you to appeal the suspension by following their Plan of Action guidelines and then you just hope for the best.

At my company we’ve become experts at understanding how the Amazon Marketplace functions. Over the years, I have researched and learned a tremendous amount about the suspension process. Its mysterious characteristics intrigued me to dig deeper and to really understand what Amazon is saying when they send out their suspension letters.

In this article, I will provide practical advice on:

How to decipher why you were suspended.
How to structure your formal appeal letter.
How to escalate your appeal letter to the next level if you aren’t getting a proper response from the Seller Performance team.

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Why Sellers Get Suspended
As I said above, all Amazon suspension letters arrive in a similar template that dryly outlines that fact that your business has been temporarily shut down. In every situation, Amazon has identified a way in which you, as a seller, have failed to comply by the standards and expectations that they hold for their sellers.

The majority of the situations stem from two areas. The first is from a failure to follow one of the Seller Policies that you agree to when you create your seller account. For example: selling inauthentic products or drop shipping from retailers. The second is from one of your seller metrics going above the allowed maximums that Amazon holds all of its sellers to. For example: order defect rate, late shipment rate, refund rate, etc.

Amazon’s main goal as a marketplace is to provide their users with a positive shopping experience. When a seller fails to uphold their expectations, it creates a situation that could lead to a poor customer experience. Amazon will provide you with Performance Notifications and fair warnings that your actions may lead to a suspension, but they can only do it for so long. If you are unable to fix your account quickly, it can lead to you receiving the dreaded Amazon suspension letter.

Part One: How to Decipher Your Amazon Suspension Letter
The one good thing about Amazon’s templated suspension letter is that it is easy to find the place where they communicate why they are suspending you. Most of the time, the reason for your suspension will appear in the first two sentences of the notification. It reads something like this:

You currently may not sell on Amazon any longer because…[reason]
As you can tell, the difficult part is not necessarily finding where Amazon communicates what you have been suspended for. Rather, the difficult task is understanding what their reason actually means with regards to your seller account. To help you in your efforts, I have provided a list of the 5 most common reasons for suspension and a short explanation of each.

1. Inauthentic product complaints
This means that there has been a complaint about a product that you sold to a customer. It is the most open-ended reason that Amazon provides for suspended accounts and can boil down to a handful of issues that you may have as a seller.

Sellers may receive this reason because:

Someone complained that the product they received was not the same as that described on the Amazon product listing.
Someone complained that they received their order in damaged or used condition when they purchased it as new.
Someone complained that the product they received is counterfeit.
To decipher this particular reason, you should go to the Performance Notifications center in your seller account and look for past warnings from Amazon regarding such possible issues. If you find similar warnings, look further into the order, ASINs, and customer to determine if there could have been an issue with the order.

If you cannot find similar warnings in your dashboard, go to where you manage your Amazon customer emails and search keywords like “used”, “inauthentic”, “counterfeit”, etc. If you find any emails that bring back these keywords, look into what the customer is saying and how you handled the situation. Sometimes customers will immediately complain to Amazon instead of contacting the seller because they don’t understand the difference between the two.

When you go to write your suspension appeal letter, Amazon wants to see that you fully understand where the complaint came from and how you could have handled it better. Diving into your records to find what could have been the issue is a key first step to getting reinstated.

2. Rights owner notice of infringement
This means that there was a complaint directly from the brand owner of a given product that you were selling through your store. In most situations, the rights owner is complaining that you, as the seller, do not have the rights to sell their product through your store because you do not have an authorized reselling relationship with them.

With the growth of the internet and ecommerce, it has become much more difficult to monitor who is selling your products online. Amazon receives a lot of negative feedback from brands because of the number of sellers that are reselling their products without authorization directly from the brand.

In some instances, the seller is blatantly going around the rights owner to sell the product. In other situations, there is a misunderstanding because the seller received rights to sell the product through a distributor, and the distributor did not communicate the seller’s name to the rights owner of the product.

No matter what the situation, Amazon will always request that you submit invoices directly from your supplier and contact information for your supplier. In the case that you do not have invoices, your case to get reinstated will become more difficult.

3. Order defect rate
This means that your Order Defect Rate has most likely gone above the allowed maximum of 1.0% within the past 30 or 90 days. The Order Defect Rate can be found in your seller metrics by navigating to Performance and then clicking on Account Health. On this page, you will find the main metrics that Amazon tracks for all of its sellers.

As defined by Amazon:

An order has a defect if it incurs a negative feedback, an A-to-z Guarantee claim that is not denied, or a service credit card chargeback. Your order defect rate is defined as the number of orders with a defect divided by the number of orders in the time period of interest. Order defect rate is the key measure of your ability to provide a good customer experience.
Again, it is a key measure to make sure that you are providing a positive customer experience.

The best way to understand your Order Defect Rate is to compile a list of all the negative feedback, A-to-z claims, and credit card chargebacks that you’ve received within those given time frames where your ODR is over 1.0%. Look at how you handled the order and find where you fell short as a seller. That reason is what Amazon wants to hear you explain in your appeal letter.

4. Late shipment rate
This means that your Late Shipment Rate has gone above the maximum allowed level of 4.0%. Each Amazon order has an expected ship date associated with it that is built off of the lead time to ship that you associate with your products. In your account, you have the ability to change the lead time for each product, but it starts as 1-2 days by default. If you do not mark your order as shipped and add a valid tracking number by the end of that assigned lead time, Amazon’s system will mark the order as a late shipment.

Here is an example to better understand:

You have a popular product that you sell on a daily basis.
The lead time associated with this product is 1-2 days.
You sell one of the products on Monday.
Amazon’s expected ship date is going to be Wednesday.
If you do not mark the product as shipped with tracking information before the end of Wednesday, your order will be considered late and it will go against your Late Shipment Rate.

When appealing a Late Shipment Rate suspension, you want to look into each order that went late, determine how it happened, and create a plan to adjust your operations to make sure that it does not happen again. Most of the time, it is better increasing your lead times or adjusting your fulfillment operations.

5. Cancellation rate
This means that your pre-fulfillment Cancellation Rate went above the maximum level of 2.5%. As defined by Amazon:

[This] metric measures your in-stock rate for seller-fulfilled items sold on Amazon.
When you sell a product from your store that you do not have in stock, you have to cancel the order and notify the customer. Amazon does not like it when this happens because it creates a poor customer experience. Cancelling orders is held against you and can lead to a suspension if you go above Amazon’s threshold.

When appealing a Cancellation Rate suspension, you want to compile a list of all the orders that you had to cancel within the given time frame that your cancellation rate went above 2.5%.

Next, you want to look into each order and understand why you were cancelling so many orders. The biggest reason that sellers go over 2.5% is that their inventory management is very poor, and they are selling a lot of items that are not in stock at the time that a customer makes a purchase.

If you can explain how you are improving your inventory management practices, you should be able to create a good case for unsuspension to Amazon.

Part Two: How to Structure and Write your Amazon Suspension Appeal Letter
Now that you know why you were suspended from selling on Amazon, it’s time to outline your appeal letter so that it meets Amazon’s expectations and clearly explains how you are going to make this situation right.

In every suspension appeal, Amazon wants to see three things:

Acknowledgement of where you messed up and a clear understanding of what exact actions led to your suspension.
Action steps that you’ve already taken in the time that you were suspended and that you are submitting your suspension appeal.
Action steps that you will take in the near future if you are to be reinstated.
If you can successfully communicate those three details in an organized fashion, you have an amazing chance of being unsuspended. When you don’t address these three areas that Amazon wants to see, your chances of being reinstated go significantly down.

Below is an example format that you may use to organize your suspension letter to focus on these three areas.

1. Introduction
State who you are, the name of your seller account, and the reason that you were suspended. Write a paragraph about your situation and what you’ve learned from the process of being suspended.

2. The Main Issues that Lead to Your Suspension
State the main reason that you were suspended from being an Amazon seller. Explain how you determined this to be the main issue and what actions led to this happening on your account. Take responsibility for your actions and express that you messed up.

If there is more than one issue that you identified, be sure to add a bullet point for it as well.

3. The Action Steps You Have Taken Since Being Suspended
State the action steps that you have taken since being suspended to address the main issues that you outlined above. Go into the detail of what you and your team have done, to show how you understand what the issue was and how you are making changes so that it won’t happen again.

Make it as easy as possible to read. State the main issue and then add bullet points underneath it so that it matches fluently with the top section. There is a team that reads hundreds of these each day. They need an organized document that they can read efficiently.

4. The Action Steps You Will Take When Unsuspended
State the action steps that you and your team will take once reinstated. Focus on how you will change your operations to ensure that this issue does not happen again.

5. Summary
Provide an overall summary of the action steps that you have taken and will take to ensure this problem does not happen again with your seller account.

Call to Action: write a clear sentence asking for your seller account to be reinstated.

The structure of your appeal letter is almost as important as the content within it. It is important that you make your appeal letter focused on the three main areas that I outlined above and that it is easy for someone to identify those core areas upon reading through.

If the Amazon employee reading your appeal letter has to search for the three core areas of content that they are looking for, there is a better chance that they will reject your appeal letter and ask for more information.

Bonus: How to Escalate Your Appeal Letter Past Seller Performance
Amazon is a massive company and despite their rigid organization, they do make mistakes when handling seller suspensions and appeal submissions.

I’ve witnessed sellers who have submitted their appeal letters and never received a response. I’ve seen sellers submit multiple responses and be advised each time that Amazon needs more information regarding their suspension issue. And in the worst cases, I’ve seen sellers reinstated based on the appeal letter they submitted, then immediately suspended again by the Seller Performance team.

It’s impossible to fully understand what is going on at Amazon as they are reviewing hundreds of seller suspension letters each month. The good news is that you can escalate your situation to the next level in the case that something wonky occurs.

Here’s the secret… email Jeff Bezos. That’s right… email the CEO and founder of Amazon explaining your situation with a copy of your appeal letter attached to the email.

Anyone can send Jeff Bezos an email by emailing Jeff@Amazon.com. We return to a theme that has been present throughout this entire article: Amazon’s number one priority is creating a positive customer experience. If customers don’t feel that they are being treated correctly, they can email Jeff and he will take care of it. The same goes for Amazon sellers.

I’ve seen this method work and I’m sure that it has helped hundreds of Amazon sellers circumnavigate the odd situations that sometimes occur when communicating with the Seller Performance team with suspension appeals. If your email is convincing enough and your appeal letter clearly addresses the three main points that I outlined above, “Jeff” will forward the email along to Seller Performance and urge them to make the situation right.

Conclusion
I hope that this article helps you navigate the muddy waters of Amazon seller suspensions.

(SOURCE)

Multiple Amazon Accounts: What’s Happening and What You Should Do

By Chris McCabe


If your household only has one account, total, then this won’t apply to you.

Do you have anything to declare?

This is what travelers are asked whenever they pass through Customs at airports around the world. Amazon is asking you this too, if you have more than one account. Which one is it? What’s the email associated with it, so we can have a look and decide if you need it?

If you don’t declare items to customs and they find them later, you pay more, right? The same principle applies here. If Amazon sends this message now they’re doing more than looking for a confession. They’re sending a warning shot prior to taking more aggressive actions, if past policy matters are any guide.

Subject: Multiple Accounts Policy

Dear Seller,

Amazon’s policies prohibit a seller from operating or maintaining multiple accounts; however, we understand that in certain circumstances, sellers may need to own multiple accounts.

We would like to ask you a few questions:

Do you have multiple Amazon selling accounts?
Have you opened or operated more than one seller account in the past?
In addition to your seller account, do any other members of your household also have a seller account?
In order to protect your account, please reply to this email with the following information:

The email address(es) associated with each account you own
The email address(es) associated with each account owned by members of your household other than yourself

The reason(s) why you need each account

If you own just one account, have never owned more than one account in the past, and no one else in your household has or has had an account, please disregard this notice.

What You Should Do

Respond to Amazon truthfully, following their instructions. Indicate the dates you received the email from Seller 
Performance allowing a second account, if you have it.

If you have a dormant account that you have not used in a long time, terminate it. Then it will not show up as a related, and potentially active, account.

If you have an account that you opened to separate out different business entities, you need to ask yourself if you ever asked to get approval, and if Amazon properly annotated that account at the time. The only way to know or prove that Amazon actually annotated is to produce the email they sent you assuring you that they have done so. Anything else is just an assumption.

If you have family or friends or anyone signing in from your location, or even selling from the same house, provide Amazon with enough info to distinguish the accounts from each other. They can already see this in the tools, in most cases, and may be ready to act on it if they consider those account profiles to be too similar to each other.

Secondary accounts and accounts in the same household should not sell the same products if you want to stay off the radar. Best practice is to sell in different categories.

Don’t try to game the system by masking your sign-ins and don’t make excuses for why you are one of the sellers who can ignore the email.

The Right Way To Use Multiple Accounts

You need to specify “legitimate business reasons” for a separate account and email Seller Performance requesting approval.

You need to show a significant business need for separate operations of different businesses

What’s considered legitimate? You need to show a significant business need for separate operations of different businesses, or a need to separate inventory or accounting processes, and also demonstrate that the different businesses don’t share financial or tax ID information.

Amazon is interested in preventing unfair competitive advantage across all categories. Sharing inventory, suppliers, and locations or sign-ins won’t be a good idea if you have two accounts doing more or less the same work. Having a different bank account, a different name on the account, or different physical addresses is not enough. You must demonstrate entirely unrelated operations and an understandable reason why you need them to function apart from each other. Anything else will be thought of as an excuse and means extra work for them.

Make sure you have written confirmation that Amazon annotated your account with the approval. This is not something to contact Seller Support about. Note that they do not necessarily say in their message that previously approved and annotated accounts are exempt from this query.

If you have two or more accounts and can’t produce an email acknowledging and approving them, well, Amazon’s now very interested in what other accounts you operate, and why. They want to hear which ones you may have run in the past, even if you’re no longer using them.

They also want to know if your friends or family are running a business similar to yours, especially from the same location. 

They may someday want to know why you’re not following the overall policy if you aren’t producing the email approvals and legitimate business reasons for extra accounts.

Why Are They Doing This Now?

On the surface, this looks like a renewed interest in separating out who in what household operates which accounts, and why. Or, if you opened a second account for your own reasons and did not know they considered that against policy, here’s your chance to take action yourself before a warning comes in. I don’t think they are going to go after approved accounts, but they could be looking into which “legitimate business needs” are valid, and which are not.

Unapproved accounts could spell competitive advantage for sellers looking to game the system

Amazon wants control over who can have another account, instead of leaving it open to debate, discussion, and a seller’s own decision or judgment. This loophole existed years ago when I worked in Performance and Policy, and it stayed around right up until now. Amazon appears keen to find any unapproved accounts that could spell competitive advantage for sellers looking to game the system. They’re also looking to reduce unnecessary work reviewing extra accounts in the future.

In my time at Amazon, sellers often presented explanations without regard to whether or not their reasons presented them with an unfair advantage in their category, or in general.

When I approved requests for second accounts, I made sure to annotate each one, stating the other account was OK’d. In the absence of that wording now, investigators may look over related accounts in the course of another investigation and conclude that the seller took it upon themselves to open one up for their own reasons.

If Seller Performance approved your request for another account, then you have a paper trail documenting that permission. Ostensibly, the reasons for that approval are clear in your account annotations. Is Amazon simply re-confirming that you still have a legitimate need for that extra account? Time will tell. Don’t forget, more accounts for you means more work for them. It takes Amazon time, but they eventually find time to clean up everything when it comes to policy violations.

Where Does that Leave You?

Think you can outwit the Amazon tools for detecting related accounts?

You can try that out, but if there are consequences later, embrace those as tightly as you have the effort to evade Amazon’s tools. Asking “how will they know?” has rarely worked long-term in the past. Don’t try it now, either.

Anyone with approved accounts established for valid business and legal reasons should have no problem providing email addresses and details about such accounts. Everyone else needs to decide what kind of risk they want to take heading into the peak holiday season with more than one account.

Accounts that were established to create a backup plan just in case you’re suspended do not belong in operation. Best to take the hint here and move it on out of existence. If you have orders to fulfill, by all means do so. But do not leave active listings up solely because no one has yet bothered you about running two accounts.

(SOURCE)

Suspended from Amazon? Here’s How to Reactivate Your Account

Amazon is one of the largest and most popular online marketplaces in the world today. With more and more vendors taking their business to this shopping hub, competition has definitely become a lot tougher. As a result, Amazon has established certain rules to uphold its credibility. One of these is to suspend vendors who do not meet the company’s standards. If your selling privileges have been suspended by Amazon, take heart because there is a solution to get your account back on track.

Why does Amazon suspend accounts?

Before mapping out the different ways to lift your account suspension, it is important to know why your selling privileges were revoked in the first place. Understanding why Amazon blocked your account will not only help you figure out the best resolution, it will also save you from getting into the same fiasco in the future.

Take a look at these different scenes which could warrant account suspension on Amazon:

When you get poor seller performance rating:

Amazon thrives because its customers believe in its authority as a marketplace. No wonder Amazon suspends vendors who threaten its image as a reliable company. When sellers get a high volume of negative reviews, Amazon is on high alert to monitor the seller and eventually suspend their account should things get worse.

Here are the most common reasons why sellers fail to keep up with Amazon’s selling metrics:

• Frequent order cancellation
• Late shipping
• Negative customer reviews

It is important to keep an eye on these metrics and to make sure that you at least hit the minimum target set by Amazon:

• Less than 2.5% for the cancellation rate
• Less than 4% for delayed shipment
• Less than 1% for defects in goods

When you sell restricted products:

Amazon has outlined the different kinds of products and brands which are banned from the website. Sellers would do well to check out these items on Amazon’s Restricted Products section.

When you sell fake items:

Counterfeit products are a blow to Amazon’s image as a trustworthy marketplace. From DVDs to beauty products, electronic devices to shoes, Amazon takes pride in selling original products only.

When you have two accounts:

Duplicate accounts are not tolerated in Amazon. The company also does not allow users to create a new account when their original one has been suspended. It uses an algorithm that detects this particular activity which in turn shuts down the secondary account.

Now that you know the possible causes of suspension, it’s time to take a look at the steps to get your account up and running again.

Here are the steps on how to reactivate your Amazon account:

1. Find out the reason for your suspension.

Know the root of the problem so you can get to the right solution. Read the suspension notice sent by Amazon to determine what went wrong.

2. Generate an Action Plan

Let Amazon know that you are a reliable vendor. Your action plan should outline the following:

• Clear and practical steps on how you will address the issue.
• A strategic plan which shows how you will prevent this from happening in the future.
• A list of positive attributes which show how you are an important contributor to the Amazon marketplace.

3. Appeal to Amazon

Send a petition to Amazon to have your account reinstated. You can do this by following these steps:

1. Go to the Seller Central portion of your account.
2. Navigate the Performance tab and choose Performance Notifications from the dropdown.
3. Locate the Suspension Notice and click on Appeal.
4. Fill out the Appeal form by stating your plans of action.

Bonus Tip:

Amazon receives many requests for account reinstatement but you can make yours stand out through these tactics:

• Make sure you mention the reason for suspension. This lets Amazon know that you understand the issue at hand and you take responsibility for it.
• List down the strong selling processes you have in place. This will lay down a solid framework in your image as a vendor.
• Be straightforward when outlining your plans on how to provide Amazon customers a better shopping experience in the future.
• Be firm and professional, but keep a positive tone.
• Hire a virtual assistant to help you keep track of your emails, page content, and social media profiles. The good news is there are many credible companies where you can get virtual assistance so you need not worry about Amazon suspension pertaining to customer service issues.

Getting suspended from Amazon may be tough, but as a good entrepreneur, you should take this in stride to improve your business. Does your business have what it takes to get back in the game when it hits this block?

(SOURCE)

Keeping Your Amazon Account Suspension Free

by robyn johnson

One of the most common fears among Amazon sellers is having their account being shut down or suspended. It’s why so many people ask me how we keep our amazon accounts safe.

Every year, around September or August, Amazon seems to go through and suspend accounts. It strikes fear in the hearts of all Amazon sellers, and for a good reason – it could mean losing your business! Many sellers think this is unfair, but the reality is that Amazon is completely within their rights to shut you down if you aren’t following their guidelines.

That’s why I’ve put together a guide to keeping your Amazon account suspension free. With a little extra effort, you can avoid a scary situation.

Know and Follow the Amazon Guidelines

Fully understanding the Amazon Seller Support documents will help you avoid stumbling into a suspension. Before you turn to Facebook groups and other e-commerce communities, spend time with these documents. Ignorance of Amazon’s guidelines is absolutely not an excuse; you need to know them.

Several items within the Amazon guidelines result in most of the suspensions I see:

• Item grading. People grading items improperly is a common cause for suspension. If the box has a tear on it, it’s not a new item. Don’t push for new, it may result in a warning or suspension.
• Inauthentic items. Amazon takes counterfeit items very seriously and will suspend or entirely shut down an account that sells them. If you’re buying something that is commonly counterfeited or specifically a name brand, make sure you can prove that it is authentic with receipts that indicate the manufacturer. Along with this, if an item contains a SpongeBob image, as an example, make sure that it’s use is fully license. Amazon takes intellectual property just as seriously as counterfeit items.
• Listings not being exact. Let’s say you have a three-inch blue teddy bear; you can’t list that as a five-inch pink teddy bear. Every word in the title and description must accurately describe what’s being sold. Along the same lines, you cannot list a generic item as the same listing as the brand name.

You can see that none of these items are outside of the realms of possibilities for your store. Accidently sourcing a counterfeit item, incorrectly grading an item or listings not be exact are all fairly innocent mistakes. Innocent or nefarious, Amazon treats them all the same.

If you do end up talking with Amazon about a violation, own up to it and resolve the issue. Let them know that you’ve found the issue and resolved it.

Check Reports to Keep Your Account Clean

Staying on top of a few Amazon reports will help you stay off Amazon’s radar. Each of the following reports should be regularly checked:

• Bottom performers. This report is found under “Seller’s Performance and Account Health.” You’ll see “Top Performers” and “Bottom Performers.” Bottom performers are those items that are being returned the most. Dive deep into why these items are being returned. Is the listing not as described? Is there something wrong with it? You may discover something that may result in a suspension.
• Return report. This is how you discover exactly why something was returned. If it’s dispositioned as “item unwanted,” that’s not a big deal. However, if it says, “item not as described,” that will raise some red flags. Fix those problems before Amazon sees a pattern that requires action on their part.

Keeping up on these reports will also help you decide what to source and what to avoid. I stay away from products that are known for high return rates and high fraud rates. Not only will you keep your account from raising in red flags that brings negative attention from Amazon, but you’ll end up with a more successful e-commerce business.

Creating a Contingency Plan for Your Amazon Inventory

If Amazon shuts down your account today, what would you do? While you can – and should – do everything you can to avoid being shut down, there’s always the possibility that you’ll wake up one morning to find out that your account was shut down.

So, what do you do? Where can you sell your inventory to pay your employees, pay back debt and keep the business afloat?

It’s vital that you have a contingency plan in place to keep you going while you work things out with Amazon. Your contingency plan should also include setting aside savings that will keep your business going through this rough patch.

Staying on top of Amazon’s guidelines, regularly reviewing your reports and creating a contingency plan will help you avoid a suspension – and recover from one should it occur.

If you want to listen to our podcast you can find us on iTunes and Sticher Radio.

(SOURCE)

How to Avoid an Amazon Account Suspension

I’ve just finished reading a great blog from eCommerce Chris (not me!) published on WebRetailer last week. Chris McCabe is an Amazon and ecommerce consultant and he’s been discussing the increase in Amazon account suspensions this year.

In the blog, Chris reports that Amazon have become more stringent and strengthened its policy enforcement, as a result of buyer complaints about counterfeit or fake items.

If you’ve had an Amazon account suspension, here’s a great blog full of useful advice around what steps to take including how to make an appeal.

How to avoid an Amazon account suspension

With an increase in the number of seller suspensions, many sellers want to know what they can do to keep their account safe from suspension. Here’s a list of five things that all sellers can do to minimise the risk of an Amazon account suspension:

• Keep an eye of your listings.
• Monitor metrics aggressively, including on-time shipping and customer response.
• Respond to Amazon policy notifications/warnings about item quality complaints.
• Track notice warnings on specific ASINs and contact Product Quality teams.
• Research Amazon contacts in category or account management before anything bad happens.

Chris’ four Amazon account suspension myths

• 1. Suspensions are waived or less common for Top Sellers
  MYTH—Big sellers can be suspended too.

• 2. Amazon tells you the reason(s) why they suspended you
  MYTH—Amazon’s Product Quality team will only give you the ASIN tied to the problematic order, not the order number.

• 3. Suspensions happen because you ignored warnings
  MYTH—Suspensions often happen even if you heed warnings. However, ignoring any warning is likely to increase the chances of your seller account landing in the sin bin.

• 4. Suspensions are rare
  MYTH—The number of account suspensions is unlikely to decrease in the near future. All sellers need to be vigilant when it comes to inventory accuracy.

Read the full blog post on WebRetailer.

RepricerExpress understands how difficult it can be to be an Amazon merchant: you’ve got so much to worry about as a business owner that keeping track of everything can sometimes get the better of you. RepricerExpress helps many sellers save time by managing their prices, they then can focus more time on other tasks and prevent their account from being suspended.Check out our free 15-day trial to see what new heights you can reach for.

(SOURCE)

- Don't let your account get suspended! Learn from the experts!